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Our Online Store Information
Customer Service
All orders are inspected and packaged with care by the good folks at RIKOCHET LIMITED™.
Methods of payment:
We accept all of the following payments:
Master Card, Visa, Discover, and American Express.
We do not accept cash, checks, or COD at this time.
Sales Tax is only applicable to orders being shipped to California.
Shipping and Handling
The shipping and handling charges are for all standard 7 to 10 business day deliveries. These charges are calculated based on the order total. Alaska, Hawaii,
and U.S. territories add $10.00.
We also offer Express 4 business day delivery for an additional $10.00 (We are sorry that we can not offer Express to Alaska, Hawaii, and U.S. territories at this
time).
Orders placed by 12:00 noon PCT will be processed that day. Orders placed after 12:00 noon PCT will be processed the next day.
Shipping Chart *
Ground: 7 to 10 days
$0.00 to $24.99 -------------------$7.95
$25.00 to $39.99 -------------------$9.95
$40.00 to $54.99 -------------------$11.95
$55.00 to $74.99 -------------------$13.95
$75.00 to $99.99 -------------------$16.95
$100.00 to $124.99 -------------------$18.95
$125.00 to $149.99 -------------------$20.95
$150.00 to $249.99 -------------------$22.95
$250.00 to $399.99 -------------------$25.95
$400.00 up -------------------$27.95
* Please see checkout for other shipping options.
Order Changes
To make changes to an order that has been submitted to our Store site, please contact our Customer Service Assistance at support@rikochetlimited.com
If your order has already shipped and:
-You would like to order additional items, please place a new order for the additional items on our Store site.
-You would like to cancel or exchange items, please follow our Exchange/Return Policy.
Exchange / Return Policy
All Refunds will be given in exchanges credits considering the nature of the return within 10 days of purchase date.
THERE ARE NO RETURNS/EXCHANGE ON CLOSEOUT OR FINAL SALE ITEMS. THERE ARE NO EXCEPTIONS!
Returns on orders that has received free shipping will be charged for shipping costs once returned, and free shipping is good for one time only. If an exchange is
made, the shipping costs will be applied once the order has been shipped. If you did not receive the free shipping on the original order you may qualify for free
return shipping.
Orders that are shipped and refused by the customer are subject to a 10% restocking fee. Shipping costs are non refundable.
Credit card charge backs: If you find a charge that you believe is Fraudulent or you do not recognize, please contact us first at support@rikochetlimited.com
Processing a charge back costs us a minimum of $50.00, you will be responsible for this charge if the card company rules in our favor.
For all Other Correspondence
Contact us at support@rikochetlimited.com
If you have Questions Regarding:
General Information,or Suggestions, E-mail us at support@rikochetlimited.com
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The official site of Rikochetlimited™ Co.
All rights reserved
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